ad88's Privacy Policy

Welcome to ad88. This Privacy Policy ("Policy") describes how we collect your personal information, how we use that information, and how we keep it safe when you use our website and services. Continuing to use our platform means you have fully accepted the terms of this Policy.

ad88 places the highest priority on the privacy of users in Bangladesh. We believe every user has the right to control their own information, and we are committed to respecting that right.

1. Scope of Data Collection

We collect information from two main sources: what you provide directly, and what is collected automatically when you use our site.

1.1 Information You Provide Directly

• Name, date of birth, and gender (at the time of account registration)
• Mobile number and email address
• Information required for identity verification (national ID or passport number)
• Financial information — only payment method-related (required details for bKash, Nagad, Rocket, or Upay accounts)
• What you share when contacting the support team

1.2 Automatically Collected Information

• IP address and device information (operating system, browser type)
• Cookie and session data
• Time spent on the site, pages visited, and click data
• Transaction history and gaming activity
• Login/logout dates and times

2. Purpose of Data Use

ad88 uses your information only for the following legitimate purposes. We never sell your information or transfer it to unauthorized third parties.

• Account creation and management, and identity verification
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Fraud prevention and ensuring platform security
• Providing 24/7 live chat and email support
• Enforcing responsible gaming policies
• Sending relevant promotional information (if you have given your consent)
• Improving platform performance and refining the user experience
• Meeting applicable legal obligations

3. Cookie Policy

Cookies are small text files stored in your browser. ad88 uses the following types of cookies:

• Essential Cookies: Required for the core functionality of the site. Without these, logging in or completing transactions is not possible.
• Analytics Cookies: Used to understand how users interact with the site. This information is collected in aggregate form.
• Preference Cookies: Used to remember your language and settings.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

4. Data Sharing & Third Parties

ad88 does not sell or rent your personal information. In certain circumstances we may share limited information with trusted partners:

• Payment Processors: bKash, Nagad, Rocket, and Upay providers receive only the information necessary to complete transactions.
• Technology Partners: Organizations that assist in operating the platform work under confidentiality agreements.
• Legal Obligations: We are required to disclose information when demanded by a court order or applicable law.
• Fraud Prevention: We may cooperate with relevant authorities to detect and prevent fraud or illegal activity.

Outside of the above cases, your information is not transferred to any individual, organization, or advertiser.

5. Data Security Measures

ad88 has implemented multiple technical and organizational measures to protect your information:

Please note that no organization can guarantee complete security on the internet. Use a strong password for your account and do not share it with anyone.

6. Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, certain information may be kept for a defined period for the following reasons:

• Financial transaction records — after account closure, as required by applicable law
• Information relevant to dispute resolution or investigations
• Records necessary for fraud prevention

Where the above reasons do not apply, your information is securely deleted after the account is closed.

7. Your Rights

As a user of ad88, you have the following rights regarding your own information:

• Access: You have the right to know what information we hold about you.
• Correction: If your information is inaccurate, you can request that it be corrected.
• Deletion: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Restriction of Processing: In certain cases, you have the right to restrict the processing of your information.
• Portability: In some cases, you may request your information in a structured format.
• Withdrawal of Consent: You may withdraw your consent for marketing communications at any time.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to your request promptly after appropriate verification.

8. Protection of Minors' Data

ad88 is for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. If we are informed that a minor is using our platform, we will immediately close that account and delete all associated information.

If a parent or legal guardian believes their child is using our platform, please contact us immediately at [email protected].

9. Marketing Communications

If you have given consent to receive promotional messages from us at registration or afterward, we will notify you about bonuses, promotions, and new features. If you wish to opt out of these communications:

• Click the "Unsubscribe" link at the bottom of the email, or
• Let our support team know at [email protected]

Even if you stop marketing communications, important account-related messages (transaction confirmations, security alerts) will continue to be sent.

10. International Data Transfers

Our technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it receives the same standard of protection described in this Privacy Policy. We maintain strict data protection agreements with all third-party partners.

11. Changes to This Policy

ad88 may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email (where applicable)

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore encourage you to visit this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

We will do our best to respond to your inquiry as quickly as possible.